Shipping Policy

Handling Time: Orders are processed and shipped within 3 business days (Monday to Friday).

Transit Time: Delivery takes approximately 1-15 days, depending on your location (Monday to Friday).

Total Delivery Time: Estimated delivery varies based on the destination, typically ranging from 2-18 business days.

Sales Tax: We do not charge sales tax on any orders.

Shipping Costs: Enjoy free shipping on all orders. No additional shipping fees apply.

Order Processing Cut-off Times: Orders must be placed before 12:00 AM GMT+8 (Monday to Friday) for same-day processing.

Tracking: Once your order is shipped, you will receive an email with a tracking number. The tracking link will be active within 24 hours. Please note that tracking updates may take 48 to 72 hours. If you experience any issues with tracking, please contact us, and we will assist you within 24 hours.

Cancellations: You can cancel your order within 24 hours of placement. If the order has already been processed, cancellation is not possible, and refunds are not guaranteed.

Contact Information:

• Phone: +86 17728184006
• Email: service@hitee.com
• Address: Room 106-108, 1st FL, No.765 of Tianyuan Rd,Changxing Street, Tianhe Disctrict, Guangzhou, Guangdong, China 510000
• Office Hours: Monday - Friday, 9:00 AM - 6:00 PM (GMT+8)